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Help Desk Technician

Job ID: 
$28,995.20 annually / $1,115.20 biweekly
Full time - 40 hours per week
Posted date: 
February 5, 2014
Closing date: 
February 21, 2014
West Campus
Required qualifications: 

Standard high school diploma or GED; intermediate computer skills with six month's experience as a helpdesk technician; experience in troubleshooting computer software problems; advanced customer relations skills; good verbal and written communication skills; ability to control and manage several projects simultaneously. An associate degree from a regionally-accredited institution in computers or a related field may be substituted for required experience; must be able to work occasional evening hours, split schedule, weekends; satisfactory criminal history background check.

Applicants who claim a right of Veterans’ Preference must upload documentation of eligibility and attach it to their online application before midnight of the application deadline date. 

Preferred qualifications: 

Associate degree in computers or related field; experience in the field of education; working knowledge of MS Word, MS Excel, MS Access, GroupWise email, and Internet Explorer; strong analytical skills; excellent decision making skills.


Application requirements: 

Apply online no later than the February 21 application deadline date.

All supplemental/additional application material must be uploaded via the online application system. The supplemental/additional application materials required are: (1) a cover letter, (2) current resume, (3) copy of transcripts, (4) DD-214 (if claiming Veterans’ Preference), and must be uploaded and attached to the online application before midnight of the application deadline date. The application review process can be initiated with the copies of transcripts; however, official transcripts must be received before the interview. Have official transcripts sent to the Human Resources office (address below).

All applicants must submit an online application, cover letter, resume, transcripts, and Veterans’ Preference documentation (if applicable) no later than February 21. No other submitted materials will qualify you to be considered for this position. For help with online applications, call 727-816-3169 or 727-816-3425.  

EOE/ADA Compliance               

Contact container


Pasco-Hernando State College
Attn: Human Resources (Job #0364)
10230 Ridge Road
New Port Richey, FL 34654-5112